1/10/2024 0 Comments Illustrator artboard tool file![]() ![]() I do see that recommendation (now that the issue arose, but not in the sales or spec literature).īut apparently that is not globally true as CC storage is on the internet and there's no problem there. Not being able to save work to synched drives seems incredibly out of step with current widespread use of Dropbox, Google Drive, and Box.Ĭan you tell me if Adobe has figured out why this occurs - that is, maybe an operating system version or other such identifiable factors? Or will an upcoming upgrade fix this? I am more interested in knowing if Adobe is working on this issue. while intensely frustrating it was not critical this time around. I did lose everything that was not on an artboard - which is where I tend to place objects that are in working mode. ![]() I had to open each of the six artboards individually, then copy and save them all in a new file. That is, the artboards in File, Place, Preview incorrectly showed old art or blank artboards, but the art did appear after executing the Place. with the added action of *ignoring* what I saw in Preview when doing the Place. However, I was able to recover enough of the contents using File, Place. I would not publically post a link to my file as it contains client information. I would appreciate any assist, thank you! If something about AI CC is going to be unreliable, not sure I can use it. Having to create all that work is a problem, but a bigger problem would be if this is a bug and it happens again. Following all the steps in Adobe's advice on corrupt files with the exception of changing all fills & strokes to one color and all text to one font because then what's the use?Īnyone else experienced this and did anything work or did you just have to recreate the file?.Earlier files have the same problem even though they too show more recent changes in preview. Restoring from backups Time Machine and also Dropbox Version History.Giving the file to a colleague to open with their installation of AI CC they get the same - not the current artwork only 3 artboards.Opening the file in AI CS6 - still only 3 artboards visible.Opening the file in Photoshop - this DOES show me all 6 "pages" and I can open, but of course they are converted to bitmap not editable vector.But then the preview matches only 3 artboards. Saving the stunted open file to a new name, when I open that same thing not newest version.Checking that all layers and sublayers are visible.But when I open the file in AI, only 3 artboards have objects and they are not the current work. I can also see the 6 artboards with the objects & text I expect when I preview with Mac Finder, or in Acrobat. ![]() What's weird is if I look at the file using preview - the thumbnail that shows which file to open - I can see all the recent work. Now when I open that file, the content visiible in AI is what I saved from the early in the creation process. I created a file in AI CC, which I installed recently. ![]()
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